Mavster Terms of Service

Version 1.0 Effective date: 13 May 2026

PLEASE READ CAREFULLY. Section 20 (Dispute resolution) contains a binding individual arbitration clause and a class-action waiver that affect your legal rights. You have a 30-day right to opt out of arbitration as described in Section 20.4.

United States only. The Mavster Service, including the macOS application download from mavster.ai, is currently offered only to residents of the United States. Do not access or use the Service from outside the United States. See Sections 3 and 19.

1. Definitions

In these Terms:

"Mavster", "we", "us" means Marian Paraschiv, an individual doing business as Mavster.
"You" means the individual who accepts these Terms.
"Service" means the Mavster macOS application, the websites at mavster.ai and mavster.io and their subdomains, any related APIs, and all features, content, and documentation we provide as part of the foregoing.
"Your Content" has the meaning given in Section 7.1.
"Subscription" means a paid plan as described in Section 5.

These Terms of Service ("Terms") form a binding agreement between you and Mavster and govern your access to and use of the Service. By creating an account, downloading or installing the Mavster application, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

3. Eligibility and U.S.-only availability

The Service is offered only to natural persons who:

are residents of the United States and located in the United States at the time of account creation and use;
are at least 18 years old and have the legal capacity to form a binding contract;
are not prohibited from receiving the Service under U.S. export-control or sanctions laws, including those described in Section 19; and
agree to comply with these Terms and all applicable laws.

Mavster does not currently offer the Service outside the United States. The macOS application installer and key portions of the website are subject to geographic restrictions and may be unavailable from non-U.S. IP addresses. You agree not to access or use the Service from outside the United States, and not to misrepresent your location for the purpose of accessing the Service.

If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and "you" refers to both you and that organization. The Service is not directed to children; do not create an account or submit any information if you are under 18.

4. The Service

Mavster is a self-serve, AI-assisted mobile-application testing and automation product, delivered as a macOS application. The Service captures images and input events from your Mac — typically a mobile simulator, emulator, or mirrored mobile device running the application you are testing — routes that data to third-party large-language-model providers for analysis (see Section 8), and returns structured results, test flows, and automation artifacts that you can run, edit, and store.

We may add, change, or remove features at any time. We will not materially reduce the functionality of paid plans during a paid billing period; if we do, your sole remedy is to cancel and receive a pro-rata refund of the unused, prepaid portion of fees (see Section 5.3).

5. Account, Subscriptions, Credits and Billing

5.1 Account

You create an account by registering through our identity provider. You must provide accurate information, including a U.S. billing address, and keep it current. You are responsible for all activity that occurs under your account, for safeguarding your credentials, and for notifying us promptly at support@mavster.ai of any suspected unauthorized access. Accounts are for use by a single individual. You may not share, sell, or transfer your account.

5.2 Plans, credits and automatic renewal

Plans. The Service is offered on monthly subscription plans. The plans we offer, their monthly fees, and included credit allocations are listed at https://mavster.ai/#pricing and clearly disclosed at checkout before you are charged. Fees and allocations are subject to change as described in "Price and term changes" below. Credits meter AI-assisted operations; per-operation consumption varies by model and may change.

Credit rollover. Unused included credits roll over to subsequent billing periods, subject to a maximum balance equal to 1.5 times your plan's monthly allotment (your "Balance Cap"). At each monthly renewal, we grant credits up to the Balance Cap — that is, your plan's full monthly allotment, or the amount needed to bring your balance to the Cap, whichever is less. Any portion of a monthly grant that would exceed the Cap is not granted and is not deferred to later months. After cancellation of your Subscription your credit balance is preserved in the Service for display, but credits cannot be spent without an active Subscription; credits are permanently deleted only on termination or deletion of your account (see Section 16).

Top-Up. Plans other than the entry-level plan may purchase additional credits at the rate listed at https://mavster.ai/#pricing at the time of purchase, subject to a minimum purchase. Top-Up credits are tracked separately from included credits and do not count toward the Balance Cap. Top-Up credits have no cash value, are non-transferable, and are forfeited only on termination or deletion of your account.

AUTOMATIC RENEWAL DISCLOSURE. By starting a Subscription you authorize Mavster, through our payment processor Stripe, Inc., to charge your payment method on a recurring basis at the then-current rate of your plan, every month, until you cancel. Your Subscription will automatically renew at the end of each monthly billing period unless you cancel before the renewal date. Mavster will send you an acknowledgment email after each renewal that identifies the plan, the renewal date, and the amount charged.

Cancelling automatic renewal. You may cancel at any time, with no cancellation fee, through the billing portal linked from your dashboard at mavster.ai (the "Stripe Customer Portal"). The cancellation method is at least as easy to use as the method you used to start your Subscription. Cancellation takes effect at the end of the current paid billing period; you retain access until that date and will not be charged for the next period. You may also email support@mavster.ai to request cancellation; we will process emailed cancellation requests within three business days.

Price and term changes. We may change plan pricing or credit allocations on at least 30 days' notice by email and in-product. Changes take effect at your next renewal; if you do not agree, you may cancel before that renewal.

5.3 Refunds

Subscription fees and Top-Up credit purchases are non-refundable, except:

as required by U.S. federal or state law;
as expressly provided in these Terms (Sections 4, 16.3, and 17); or
as Mavster otherwise agrees in writing in its discretion.

No partial-month refunds are issued for cancellation by you, downgrade, or non-use.

What happens when you cancel. Your Subscription, your access to the Service, and the ability to spend credits remain available until the end of the current paid billing period. After that date, your Subscription ends and AI-assisted operations that consume credits are gated behind reactivating a Subscription. Your credit balance remains visible in the Service and becomes spendable again if you reactivate; no refund is owed by reason of your cancellation.

5.4 Billing operations and dunning

Fees are charged in advance each month through Stripe. If a charge fails, Stripe will retry over a dunning window of up to approximately 21 days under our then-current retry settings. If the balance remains unpaid at the end of that window, we may suspend your account until the balance is paid; if it remains unpaid for an additional 14 days after suspension, we may terminate your account under Section 16.2. Past-due amounts may accrue interest at the lower of 1.5% per month or the maximum permitted by applicable law.

All fees are exclusive of taxes, which you are responsible for paying except for taxes based on our net income.

5.5 Free trials and promotions

We may offer free trials, discounts, or promotional credits subject to their stated terms. Such offers may be revoked or modified at any time. Promotional credits expire on the stated date or, if none, at the end of the billing period in which they were granted.

6. Acceptable use

You agree not to, and not to attempt to:

use the Service to test, automate, scrape, or interact with any application, website, or system you do not own or do not have explicit permission to test;
use the Service to send, store, or generate content that is unlawful, infringing, defamatory, harassing, sexually explicit involving minors, or that violates the privacy or other rights of any person;
introduce viruses, malware, or other harmful code into the Service;
interfere with or disrupt the integrity, security, or performance of the Service or any other user's use of it;
attempt to gain unauthorized access to the Service, to accounts other than your own, or to systems connected to the Service;
reverse engineer, decompile, or attempt to derive the source code of the Service, except where this restriction is prohibited by applicable law and only to the extent of that prohibition;
resell, sublicense, or commercially redistribute access to the Service;
use outputs of the Service to train, fine-tune, or otherwise develop a machine-learning model that competes with the Service or with the underlying foundation models the Service relies on;
use the Service to violate any law, regulation, or third-party right;
access or use the Service from outside the United States or misrepresent your location to do so; or
circumvent usage limits, including by creating multiple accounts to obtain additional credits.

We may investigate and respond to suspected violations as set out in Section 16.

7. Your Content

7.1 Definition

"Your Content" means anything you submit to, upload to, or generate through the Service, including screenshots, screen recordings, test scripts, prompts, and profile information. AI-generated outputs produced from your inputs are also Your Content to the extent the third-party model providers identified in Section 8 grant such outputs to Mavster's end users under their then-current terms; Mavster passes those rights through to you without warranty as to their scope.

7.2 Ownership

You retain all right, title, and interest in and to Your Content. These Terms do not transfer ownership of Your Content to Mavster.

7.3 License to Mavster

You grant Mavster a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, display, modify (only as needed for formatting, transmission, and processing), and route Your Content to the third-party model providers identified in Section 8 to generate AI outputs for you, in each case solely to operate, secure, support, and provide the Service to you. This license ends when you delete Your Content or close your account, except (i) for routine, time-limited copies in backups that are overwritten in the ordinary course, and (ii) where retention is required by law.

7.4 Your representations

You represent and warrant that:

you own or have all necessary rights to submit Your Content to the Service and to grant the license in Section 7.3;
Your Content, and our processing of it as permitted by these Terms, does not infringe, misappropriate, or violate any third party's intellectual-property, privacy, publicity, contract, or other right, or any applicable law;
the applications, websites, or systems you test using the Service are owned by you, or you have the right to test them.

7.5 Restricted data — your covenant

You agree not to, and represent that you will not, submit to the Service any of the following without our prior written consent: government-issued identification numbers; financial-account numbers (other than what Stripe collects directly during checkout); payment-card data; protected health information regulated by HIPAA or comparable laws; biometric identifiers; data of children under 13; criminal-history data; or other categories of "sensitive personal information" under applicable U.S. state law. The Service is not configured or contracted to meet HIPAA, GLBA, PCI-DSS (beyond Stripe's scope), FERPA, or similar heightened regimes. If you submit such data despite this restriction, you are solely responsible, and you will indemnify Mavster under Section 15 to the maximum extent permitted by law.

8. AI features, sub-processors and training

8.1 How AI features work

The Service routes prompts, screenshots, recordings, and related inputs to third-party large-language-model providers, currently Anthropic, OpenAI, and Google. The specific provider used for a given operation may change over time and may not always be visible to you.

8.2 AI output disclaimer

AI outputs are generated probabilistically and may be inaccurate, incomplete, biased, or otherwise unsuitable. You are responsible for reviewing AI outputs before relying on them. AI outputs are not legal, medical, financial, or other professional advice. The same or similar AI outputs may be produced for other users; Mavster makes no claim of exclusivity over AI outputs as between users.

8.3 Training and retention

Mavster does not use Your Content to train Mavster's own machine-learning models. Mavster uses the third-party model providers identified in Section 8.1 on API tiers that, under their then-current terms, do not use API inputs and outputs to train those providers' general-purpose foundation models. Provider terms can change; if Mavster's sub-processor practices change such that Your Content may be used for provider model training, Mavster will update this Section and notify subscribers under Section 17 before such use begins.

8.4 Processing locations

The model providers in Section 8.1 process inputs and outputs in the United States and may also process them in other countries where their infrastructure operates. By using AI features, you consent to this processing.

9. Privacy, U.S. state privacy laws, and communications

9.1 Privacy and state-law rights

Our handling of personal data is described in our Privacy Policy at https://mavster.ai/privacy-policy, which is incorporated into these Terms by reference. The Privacy Policy describes the rights of California residents under the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA) — including the rights to know, access, delete, correct, port, opt out of sale or sharing, and limit use of sensitive personal information — and the corresponding rights of residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), and other U.S. states with comprehensive privacy statutes. To exercise these rights, follow the process described in the Privacy Policy. Where this Section conflicts with the Privacy Policy, the Privacy Policy controls in matters of personal-data handling.

9.2 Communications

By creating an account, you consent to receive transactional communications from Mavster relating to your account, billing, and the Service — including renewal acknowledgments, security notices, and notices of material changes to these Terms. These communications are necessary to operate the Service, and you cannot opt out of them while your account is active. You may separately opt in to marketing communications; you can unsubscribe at any time using the unsubscribe link in those emails or by emailing support@mavster.ai. We will not send marketing text messages or place automated marketing telephone calls without obtaining the separate prior express written consent required under the Telephone Consumer Protection Act (TCPA) and applicable state law.

10. Mavster's intellectual property

The Service, including its software, models, prompts, designs, documentation, branding, and all related intellectual-property rights, is and remains the property of Mavster and its licensors. Except for the limited rights expressly granted to you in these Terms, no licenses are granted to you, by implication, estoppel, or otherwise.

You may submit feedback, suggestions, and ideas. You grant Mavster a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use such feedback for any purpose, without obligation to you.

11. Third-party services

The Service relies on third-party services, including Amazon Web Services (hosting, identity, storage, content delivery), Stripe, Inc. (payments), the AI providers in Section 8, and analytics and crash-reporting providers (currently Mixpanel, Inc. and Google LLC's Firebase Analytics and Firebase Crashlytics). Your use of those services through Mavster is also subject to their own terms. We are not responsible for outages, errors, or other issues attributable to third-party services, except to the extent caused by our negligent integration.

12. Beta features

Features designated as Beta, Preview, Evaluation, or similar are provided as-is, may change or be removed at any time, and have reduced support and reliability commitments.

13. Warranty disclaimer

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF HARMFUL COMPONENTS, OR THAT AI OUTPUTS WILL BE ACCURATE OR SUITABLE. YOU USE THE SERVICE AT YOUR OWN RISK.

The non-waivable rights described in Section 22 are not limited by this Section.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

NEITHER MAVSTER NOR ITS AFFILIATES OR ITS OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHER THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;
MAVSTER'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO MAVSTER FOR THE SERVICE IN THE 12 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

The existence of multiple claims will not enlarge this cap. These limitations form an essential basis of the bargain between you and Mavster. The non-waivable rights described in Section 22 — including liability for fraud, gross negligence, willful misconduct, death or personal injury caused by negligence, and other matters that cannot lawfully be limited — are not limited by this Section.

15. Indemnification

You will defend, indemnify, and hold harmless Mavster and its affiliates and their officers, directors, employees, and agents from third-party claims and resulting damages, liabilities, costs, and expenses (including reasonable attorneys' fees) to the extent arising out of:

your breach of Section 6 (Acceptable use), Section 7.4 (Your representations), Section 7.5 (Restricted data), or Section 19 (Export, sanctions and geographic availability);
your use of the Service to test, automate, scrape, or interact with any application, website, or system you did not have the right to test or access;
Your Content actually being infringing, defamatory, or unlawful as submitted by you; or
your fraud, gross negligence, or willful misconduct.

We will give you prompt notice of any such claim, reasonable cooperation in the defense, and sole control of the defense (provided that you will not settle any claim that imposes any obligation on us, requires any admission of fault, or restricts our future conduct without our prior written consent). Mavster may participate in the defense at its own expense with counsel of its own choice. Nothing in this Section requires you to indemnify Mavster for claims to the extent caused by Mavster's own breach, fraud, gross negligence, or willful misconduct.

16. Suspension, termination, and account deletion

16.1 By you

You may stop using the Service at any time, and you may delete your account from within the Service. Account deletion is permanent and triggers deletion of your profile, uploaded images, screen recordings, inference artifacts, credit-transaction records, and membership record from Mavster's systems; invalidation of your sessions across all devices and removal of your account from our identity provider; and cache invalidation across our content-delivery network for files associated with your account. Billing records held by Stripe and any data we are required to retain by law are not deleted by this process. Backups may continue to contain your data for a limited period before being overwritten in the ordinary course.

16.2 By us — for cause

We may suspend or terminate your access immediately and without prior notice if:

you materially breach these Terms, including Section 6 (Acceptable use), Section 7.4, Section 7.5, or Section 19;
your account is past due as described in Section 5.4;
we are required to do so by law, court order, or by a third-party service we depend on; or
we reasonably believe continued access poses a security, legal, or operational risk to Mavster, our users, or third parties.

Where reasonably practical for non-urgent issues, we will provide notice and an opportunity to cure. No refund is owed for termination under this Section 16.2.

16.3 By us — without cause

We may terminate your Subscription without cause on 30 days' notice. If we do so during a paid billing period, we will issue a pro-rata refund of the unused, prepaid portion of fees for that period. We will not refund Top-Up credits except where required by applicable law.

16.4 Effect of termination

On termination, your right to access the Service ends. The provisions that by their nature should survive termination will do so, including: definitions (only as needed to interpret surviving provisions); accrued payment obligations and the dunning provisions in Sections 5.3 and 5.4; your ownership of and representations about Your Content (Sections 7.2 and 7.4); the AI output disclaimer (Section 8.2); privacy (Section 9); Mavster's intellectual property (Section 10); the warranty disclaimer (Section 13); the limitation of liability (Section 14); indemnification (Section 15); the deletion mechanics described in Section 16.1; export and sanctions compliance (Section 19); dispute resolution and governing law (Sections 20 and 21); consumer rights preservation (Section 22); and miscellaneous provisions (Section 24).

17. Changes to these Terms

We may update these Terms from time to time. We will notify you of changes by email, in-product notice, or by posting the updated Terms with a new Effective date and Version number on the Mavster website.

Material changes — such as changes to fees, dispute resolution (Section 20), liability (Section 14), the indemnity (Section 15), or significant changes to data handling — will not take effect until at least 30 days after we provide notice by email or in-product. Where commercially reasonable, we will request your affirmative in-product acceptance before applying the change to your use of the Service. If you do not agree to a material change, you may cancel under Section 5.2 before the change takes effect and receive a pro-rata refund of unused, prepaid fees for the then-current billing period; continued use of the Service after the effective date of a material change constitutes your acceptance of that change.

Non-material changes (clarifications, formatting, or typographical corrections) take effect on posting, and continued use of the Service constitutes acceptance.

Prior versions of these Terms are available on request by email to support@mavster.ai.

18. Copyright complaints

Mavster respects intellectual-property rights and will receive and act on notices of alleged copyright infringement. We use the form of notice and counter-notice set out in the U.S. Digital Millennium Copyright Act, 17 U.S.C. §512, as a convenient template; nothing in this Section is a representation that Mavster is registered for, qualifies for, or has invoked the safe harbor provided by §512.

18.1 Notice of alleged infringement

If you believe content on the Service infringes your copyright, send a written notice to our designated agent that includes:

a physical or electronic signature of the copyright owner or authorized agent;
identification of the copyrighted work claimed to be infringed;
identification of the material claimed to be infringing and sufficient information to locate it on the Service (URLs, file paths, or screenshots);
your contact information (address, telephone number, email);
a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
a statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

18.2 Designated contact

Send copyright complaints to:

Marian Paraschiv (Copyright Contact for Mavster) 2416 Bigleaf Ct, Plano, TX 75074 Email: support@mavster.ai

18.3 Counter-notice

If you believe content you posted was removed in error, you may submit a counter-notice to the designated agent containing the elements required by 17 U.S.C. §512(g).

18.4 Repeat infringers

Mavster will terminate, in appropriate circumstances, accounts of users determined to be repeat infringers.

Knowingly material misrepresentations in either a notice or counter-notice may subject the sender to liability under 17 U.S.C. §512(f).

19. Export, sanctions, geographic availability and U.S. government users

19.1 U.S.-only availability

The Service is offered only in, and intended for use only by residents of, the United States. The Mavster macOS application installer and certain portions of the website are geographically restricted and may be unavailable outside the United States. We may use geo-IP, billing-address, and other signals to enforce this restriction. We may terminate accounts under Section 16.2 that we determine are being accessed from outside the United States or that have provided false location information.

19.2 Export and sanctions compliance

You represent and warrant that:

you are not located in, ordinarily resident in, or a national of any country or region that is the subject of comprehensive U.S. economic sanctions, and you are not on, and you will not permit the Service to be used by anyone on, the U.S. Treasury Department's Specially Designated Nationals List, the U.S. Commerce Department's Denied Persons or Entity List, or any other applicable U.S. restricted-party list; and
you will not use the Service to develop, design, produce, or otherwise support any military, nuclear, chemical, or biological weapons or missile systems, or for any other end use prohibited by U.S. export laws.

20. Dispute resolution — mandatory individual arbitration; class-action waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND MAVSTER TO RESOLVE MOST DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION. SECTION 20.4 EXPLAINS HOW TO OPT OUT.

20.1 Informal resolution first

Before commencing arbitration, the party with the dispute will send a written Notice of Dispute describing the claim, the relief sought, and the sender's contact information to the other party. Notices to Mavster go to support@mavster.ai (and may also be sent to 2416 Bigleaf Ct, Plano, TX 75074); notices to you go to the email associated with your account. The parties will negotiate in good faith for 60 days before commencing arbitration. Statutes of limitation are tolled during this period.

20.2 Binding individual arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved under Section 20.1 will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act (9 U.S.C. §1 et seq.) governs the interpretation and enforcement of this Section. The arbitrator — not any court — has exclusive authority to resolve any dispute about the formation, scope, applicability, enforceability, or waiver of this arbitration agreement, except that a court has authority to decide whether the class-action waiver in Section 20.3 is enforceable.

Arbitration will be conducted in English. The seat of arbitration is the U.S. county of your billing address; you may elect to participate by video. The arbitrator may award any individual remedy that a court could award, including injunctive relief in favor of the individual claimant.

For consumer claims, Mavster will pay all administrative and arbitrator fees to the extent required by the rules of the American Arbitration Association or applicable law. Each party bears its own attorneys' fees except as awarded under a fee-shifting statute or contract provision.

20.3 Class-action and jury waiver

You and Mavster each waive the right to a jury trial and the right to participate as a plaintiff or class member in any purported class, collective, consolidated, mass, or representative proceeding, except for requests for public injunctive relief that cannot be waived under California McGill v. Citibank (2017). If a court finds the class-action waiver unenforceable as to any claim or remedy, that claim or remedy will be severed from arbitration and brought in court under Section 21, while all other claims remain in arbitration.

20.4 30-day right to opt out of arbitration

You may opt out of Sections 20.2 and 20.3 by sending Mavster a written opt-out notice within 30 days of the date you first accept these Terms (or any later amendment to this Section). The notice must include your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration. Send it to support@mavster.ai (subject line: Arbitration Opt-Out) or by mail to 2416 Bigleaf Ct, Plano, TX 75074. Opting out does not affect any other provision of these Terms.

20.5 Small-claims and IP carve-outs

Either party may bring an individual action in a small-claims court of competent jurisdiction if the claim qualifies and remains in that court. Either party may also seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect its intellectual-property or confidentiality rights, pending arbitration of the underlying claim.

20.6 Severability

If any part of this Section 20 is found unenforceable, the remainder will continue to apply, except that if Section 20.3 is found unenforceable in its entirety, all of Section 20 will be void as to the affected claims and the parties will litigate under Section 21.

21. Governing law and venue (for matters not subject to arbitration)

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. For any matter not subject to arbitration under Section 20, the parties consent to the state and federal courts located in Texas as exclusive venue and submit to the personal jurisdiction of those courts.

22. Consumer rights preservation

Nothing in these Terms, and in particular nothing in Sections 13 (Warranty disclaimer), 14 (Limitation of liability), 15 (Indemnification), 17 (Changes), or 20 (Dispute resolution), limits, excludes, or modifies:

non-waivable consumer rights or remedies under applicable U.S. federal law or the law of the U.S. state in which you reside;
liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence;
liability that may not be limited under applicable law; or
the right of a California consumer to pursue public injunctive relief under McGill v. Citibank (2017).

If a provision is unenforceable as to a particular consumer or U.S. state, it will be reformed only to the minimum extent necessary, and the remaining provisions will continue in effect.

23. California subscribers — Civil Code §1789.3 notice

Under California Civil Code §1789.3, California users are entitled to the following notice: the Service is provided by Marian Paraschiv, an individual doing business as Mavster at 2416 Bigleaf Ct, Plano, TX 75074. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. You may also contact us at support@mavster.ai to resolve a complaint regarding the Service or to receive further information regarding the use of the Service.

24. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms presented at checkout, are the entire agreement between you and Mavster regarding the Service and supersede any prior agreements on the same subject. They are not modified by any course of dealing.

Severability. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be reformed to the minimum extent necessary to make it enforceable (subject to Section 20.6 for the dispute-resolution provisions).

No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

Assignment. You may not assign these Terms or any rights under them without our prior written consent. We may assign these Terms in whole or in part to an affiliate or in connection with a merger, acquisition, reorganization, or sale of assets, on notice to you.

Force majeure. Neither party is liable for any failure or delay in performance (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, denial-of-service attacks, internet or third-party-service outages, governmental action, and pandemics.

No agency. These Terms do not create any agency, partnership, joint venture, or employment relationship.

Notices. Notices to you may be sent to the email associated with your account or posted in-product. Notices to us may be sent either by email to support@mavster.ai or by mail to 2416 Bigleaf Ct, Plano, TX 75074; legal-process notices and arbitration opt-outs must include the recipient identifier described in Section 20.4.

Headings. Section headings are for convenience only and do not affect interpretation.

25. Contact

Questions about these Terms? Contact us at support@mavster.ai.

Marian Paraschiv, an individual doing business as Mavster 2416 Bigleaf Ct, Plano, TX 75074